Please find the answers to our most common questions below.
I’ve never had extensions before, what can I expect?
Do I need an appointment?
Although appointments are recommended, they are not necessary. We accept walk-ins and have both extensionists and stylists available specifically for walk-in clients. However, you may experience a longer wait time without a scheduled appointment.
How long will it take to apply my extensions?
The amount of time to apply the hair extensions will differ per technique. On average, clients should anticipate to spend 2-3 hours in the salon for basic package services. Please keep in mind that adding additional services to basic packages (i.e. detailed cut, curls, extra hair…) will also add additional time to your appointment.
Can I make an appointment with a particular stylist or extensionist?
Yes. When booking your appointment just ask for your favorite stylist.
My hair is thinning, what kind of extensions do you recommend?
We recommend all clients receive a consultation prior to being serviced, in order to determine the best option for their hair condition.
Why are nets used and what is the benefit?
Nets are used on the Just Pretty, the braided sew-in method. Nets are used for clients with thinning hair to help create application space where the natural hair is thin. Nets also help to protect the client’s natural hair.
After my extensions are applied, can I come back to get it styled?
Yes, we offer a regular package, which includes a shampoo, conditioner and style for hair extensions at $80
Do you sell hair on-site?
Yes. We sell our exclusive line, Just Hair. Click to shop now!
Will my extensions look natural?
Choosing the right color and texture that matches your natural hair is the key to natural looking extensions. We recommend a consultation to determine the best application for your hair type to achieve the most natural look.
Will the extensions be too heavy for my own hair underneath?
Our extensionists are trained to balance the weight of your natural hair and the extensions. By taking the proper portion of your hair and adding extensions of equal weight, your hair extensions will look completely natural.
What if I do not like my hair extensions?
In the rare occasion that a client is unhappy with their hair, the client must notify the salon manager BEFORE leaving the salon. The client then has the option of having the issue corrected or removed completely. If a client would like to have their extensions removed, the client will be charged an extensions removal fee.
What is considered a blend and flat iron?
A blend and flat iron is performed by a licensed stylist, who creates a seamless look with the client’s natural hair and hair extensions, by using a flat iron.
What is considered a cut?
A licensed stylist will create the cut of the clients choice including, layers, feathers, shaping around the face, bangs, swoop bangs, or a bob cut.
Do you offer parking?
Street parking is available- be sure to check the street signs. Valet parking is available next door for $13.00.
Will extensions damage my hair?
When extensions are applied properly, they normally do not cause damage on your natural hair. However, this does not mean that all hair textures are ideal for hair extensions, therefore we recommend a consultation. It is also equally important to properly take care of your natural hair in between extension applications. Be sure to treat your hair with conditioning treatments and regular trims on your natural hair to promote healthy hair growth.
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